Frequently Asked Questions
Safe, organic care for you and your little ones.
Are Earth Mama products safe for pregnancy and breastfeeding?
Yes, our products are formulated with the highest safety standards, using organic herbal ingredients that are specifically chosen to be safe for pregnant women, postpartum recovery, and breastfeeding mothers.
Do you use synthetic fragrances or artificial preservatives?
No, we never use synthetic fragrances, phthalates, parabens, or artificial preservatives. We rely on the natural scents of organic herbs and oils to ensure the purest experience for sensitive skin.
What is your shipping policy for domestic orders?
We offer standard shipping across the United States, typically processing orders within 1-2 business days. Free shipping is available on orders over a certain threshold, which will be calculated at checkout.
What is your return policy if a product doesn't work for me?
We want you to love your purchase. If you are unsatisfied, you can return your unopened or lightly used products within 30 days of purchase for a refund or store credit, excluding shipping costs.
Are your products cruelty-free and vegan?
Earth Mama is committed to cruelty-free practices and we do not test on animals. Most of our products are vegan, though a few items like our organic nipple butter contain ethically sourced beeswax.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery progress.