Returns & Exchanges

At Earth Mama Organics, we want you to be completely satisfied with your purchase; if you are not happy with your order, we offer a 30-day window for returns on unopened, unused products. To maintain the purity and safety of our organic formulations, we cannot accept returns on items that have been opened or used.

Return Process

• 1.
  Initiate Your Request

  Contact our Customer Care team with your order number and the reason for your return to receive an authorization code.

• 2.
  Prepare the Package

  Carefully pack the unopened items in their original packaging to ensure they are protected during transit back to our facility.

• 3.
  Ship the Items

  Affix the provided shipping label or use a carrier of your choice to send the package to our returns processing center.

• 4.
  Receive Your Refund

  Once our team inspects the returned products, a refund will be issued to your original payment method within 7-10 business days.